Shipping Policy

Delivery usually takes 4 to 6 working days after acceptance of an order. Delivery times are influenced by product availability, geographic location of customers, customers’ shipping destination, and the courier partner’s time to deliver to customers’ location. We ship products to almost all the locations in the country. We use the services of some of the leading courier companies in India.

How much time does it take to receive an order?

We aim to deliver products as quickly as possible. We ship all orders within 24 hours of payment, Monday through Saturday. Delivery usually takes 4-7 business days after dispatch. However, due to unforeseen circumstances like bad weather, flight delays, inadequate logistical infrastructure, etc., the delivery may take longer.

My order has been shipped. How do I track the shipment?

Once the order is shipped, we will send you an email with the details of the courier company and the tracking number. You can track the status of the order with these details.

What to do if my order shows delivered, but I haven’t received it?

You need to report Non-Delivery of the order, within 24 hours of receiving the delivery notification by emailing us at support@esselindia.com Or contact us at +91-33-4050 9001.

At Eatons, we're driven by a passion for quality, sustainability, and innovation. Our journey began with a simple vision: to provide affordable, high-quality tableware solutions to the food industry.